Single-site small business, restaurant, clinic, or department rollout

Starter Ops

$499/month

$4,990/year · saves 17%

Optional guided onboarding $750$2,500

Self-serve setup included1 active project2 locations / areas2,500 frontline requests$50 internal AI fair-use budgetPlatform-managed only
  • QR/PWA help portal
  • Project setup and operating layout
  • Deterministic routing and audit logs
  • Included command briefs, handoffs, and Answer Hub synthesis

Growing operator, small consulting team, or multi-location pilot

Team Ops

$1,499/month

$14,990/year · saves 17%

Optional guided onboarding $2,500$5,000

Self-serve setup included2 active projects8 locations / areas10,000 frontline requests$150 internal AI fair-use budgetPlatform-managed only
  • Everything in Starter
  • More active projects and locations
  • Admin roster and role setup
  • Included AI briefs, handoffs, and KB drafts

Multi-site operator, clinic group, regional launch, or implementation team

Growth Ops

$2,999/month

$29,990/year · saves 17%

Optional guided onboarding $4,000$8,000

Self-serve setup included4 active projects25 locations / areas35,000 frontline requests$350 internal AI fair-use budgetEnterprise add-on
  • Everything in Team
  • Multi-site setup and roster imports
  • Integrations and automation rules
  • AI KB drafts and micro-training drafts

Large rollout, command center event, or high-volume activation

Launch Command

$5,999/month

$59,990/year · saves 17%

Optional guided onboarding $7,500$15,000

Self-serve setup included5 active projects75 locations / areas150,000 frontline requests$800 internal AI fair-use budgetEnterprise add-on
  • Everything in Growth
  • Command-center huddle and handoff workflows
  • Higher AI fair-use reserve
  • Priority integration setup

Hospital, command center project, or regulated go-live

Healthcare / Regulated Launch

$7,999/month

$79,990/year · saves 17%

Optional guided onboarding $10,000$25,000

Self-serve setup included5 active projects125 locations / areas350,000 frontline requests$1,250 internal AI fair-use budgetIncluded
  • Everything in Launch Command
  • HIPAA-ready controls and audit exports
  • Answer Hub approval gates
  • Role learning homes, pinned tip sheets, and deflection analytics

Consulting firm, national operator, or multi-client platform

Enterprise / White-label

$12,500/month

$125,000/year · saves 17%

Optional guided onboarding $25,000$75,000

Self-serve setup included15 active projects500 locations / areas1,500,000 frontline requests$3,000 internal AI fair-use budgetContracted
  • Everything in Healthcare / Regulated Launch
  • White-label commercial model
  • Custom AI budget and provider routing
  • Dedicated onboarding and governance pack

Every plan includes the core platform plus fair-use AI. Routing, audit, intake, PM, and dashboards continue working even if AI assistance is throttled or downgraded. No credit card required to start a conversation.

Add-ons available on request: SMS notifications via Twilio (requires A2P 10DLC carrier registration, typically 3–7 business days, plus standard carrier messaging fees), voice IVR, dedicated mass-notification provider (Everbridge / AlertMedia / Rave), per-vendor Full-API adapters (Epic, ServiceNow, Toast, etc.), and enterprise SSO/SCIM activation. Pricing depends on volume and integration scope — contact sales.

Pricing | Go Live Command