Operations command for high-change work

Give every rollout one place to ask, route, resolve, and learn.

Go Live Command is configurable for restaurants, clinics, retail locations, software systems, service teams, regulated operations, and any group coordinating a launch or operational change. Each client gets its own language, sites, areas, roles, routing rules, support teams, knowledge approvals, native Go Live Command operations core, and audit trail.

Sign in to platformOpen help portalPartner program
Setupimport clients, locations, areas
Routesend each issue to the accountable team
Audittrack actions and approvals
QR, PWA, kiosk, or assisted intakeOperational request submitted without sensitive identifiersGo Live Command classifies, routes, and logs

Cross-industry setup

One command system for any business going through operational change.

Go Live Command adapts to the customer’s industry profile. Restaurant terms, clinic terms, retail terms, healthcare terms, and software-rollout terms all map into the same setup, routing, escalation, and knowledge engine.

Restaurants and hospitality

POS, checkout, kitchen, staffing, inventory, guest-service workflows, training, openings, and support handoffs.

Retail and service operators

Store openings, register workflows, inventory issues, curbside, warehouse, customer service, and regional launch support.

Clinics and ambulatory groups

Front desk, exam rooms, billing, lab, imaging, call center, access, and rollout support across many sites.

Healthcare and EHR go-lives

ATE support, command centers, clinical-adjacent workflow help, IT/device routing, training, and regulated audit trails.

Software, ERP, and process rollouts

Project activation, staff questions, support routing, known issue detection, knowledge approval, and cutover command.

Small businesses

A lightweight operations command layer without forcing the team into a heavy ticketing system.

Staff help portal

QR, PWA, kiosk, hotline, or assisted intake without sensitive identifiers.

Open help portal

Command platform

Live queues, clusters, huddles, audit, and escalation control for signed-in teams.

Sign in

Setup and onboarding

Admins configure the business type, sites, areas, roster, and routing rules after sign-in.

Admin sign in

Partner program

Approved advocates get dashboards for referred clients, commissions, and payout readiness.

Learn about partners

Included in the platform

The subscription is the system, not just a login screen.

Self-serve setup is included in every plan. Optional guided onboarding is available when a customer wants hands-on implementation, configuration, imports, training, integrations, or regulated launch support.

Go Live Command Operations Core

Native cases, service catalog, SLAs, asset/location registry, tip sheets, cutover tasks, audit, and optional bridges.

Self-serve operating setup

Configure business type, clients, sites, areas, roles, teams, routing rules, and QR/PWA access.

Staff help portal

QR, PWA, kiosk, intranet, hotline, and assisted intake for operational support without sensitive identifiers.

Command center

Live queue, dispatch, escalation, huddles, issue clusters, handoffs, and role-based work views.

Credential-aware routing

Route by assignment, role, training gate, department/zone, shift, proximity, workload, and escalation rules.

Answer Hub

Peer responses become scored, synthesized, approved guidance before being pushed to users or the knowledge base.

Knowledge and training

Approved guidance, drafts, micro-training support, usage tracking, and multilingual-ready staff resources.

Optional integrations and automation

Connectors for ticketing, chat, SSO, workforce tools, scheduling, webhooks, and rule-based automations when the client wants them.

Owner and partner systems

Platform owner analytics, pricing controls, referral partner dashboards, commission tracking, and payout workflow.

Optional guided onboarding

For customers who want Go Live Command to help configure the rollout.

Every plan includes self-serve setup. The optional onboarding range is for hands-on implementation services when a customer wants us to prepare their environment, imports, access, workflows, integrations, and launch handoff with them.

Client and project setup

Configure the customer organization, project profile, business type, launch dates, timezone, and operating labels.

Locations and layouts

Import sites, buildings, departments, areas, floors, zones, map coordinates, and floor-layout data.

Roles and routing

Set up roles, custom permissions, support teams, routing rules, escalation paths, float coverage, and workload limits.

Roster onboarding

Import users and rosters, activate assignments, send invites, and prepare training or credential gates.

Staff access launch

Configure QR/PWA/help links, portal language, intake forms, kiosk/WOW access, and approved staff entry points.

Optional bridges

Go Live Command runs natively first. Connect SSO, Stripe, scheduling, workforce systems, ServiceNow, Jira, Zendesk, Teams, Slack, or webhooks when credentials are available.

Compliance and security

Set up audit exports, security posture, regulated launch controls, and documentation support for healthcare or other regulated clients.

Training and handoff

Train admins, validate workflows, run launch-readiness checks, and hand off operating playbooks before go-live.

Different users, different dashboards

Every role sees the part of the operation they actually own.

The app is not one generic dashboard. It separates platform ownership, org ownership, client administration, command center work, field support, frontline intake, and partner revenue tracking.

Platform owner

Pricing, customers, engagement, AI fair-use posture, partner program, commissions, and app-wide governance.

Firm or org owner

Projects, users, roles, setup, dashboards, audit, custom access, and cross-project analytics.

Client admin

Client-side setup, roster, intake forms, staff access, project health, and operational reporting.

Command center

Live queue, escalations, clusters, broadcasts, huddles, routing, analytics, and handoff control.

Field support and floats

Mobile-optimized queues, assigned zones, workload, expertise-based routing, and answer contribution.

Referral partner

Own dashboard for referred clients, pipeline, commission ledger, payout readiness, and Stripe/manual payout status.

Affordable against stitched-together tools

AI-assisted operations included, without credit anxiety.

Every plan includes the core platform plus fair-use AI assistance. Routing, audit, self-serve setup, QR intake, escalation, and dashboards continue working even if AI assistance is limited, queued, or downgraded for extreme usage. Guided onboarding is optional for customers who want Go Live Command to configure the rollout with them.

Single-site small business, restaurant, clinic, or department rollout

Starter Ops

$499/month

$4,990/year · saves 17%

Optional guided onboarding $750–$2,500

Self-serve setup included1 active project2 locations / areas2,500 frontline requests$50 internal AI fair-use budgetPlatform-managed only
  • QR/PWA help portal
  • Project setup and operating layout
  • Deterministic routing and audit logs
  • Included command briefs, handoffs, and Answer Hub synthesis

Growing operator, small consulting team, or multi-location pilot

Team Ops

$1,499/month

$14,990/year · saves 17%

Optional guided onboarding $2,500–$5,000

Self-serve setup included2 active projects8 locations / areas10,000 frontline requests$150 internal AI fair-use budgetPlatform-managed only
  • Everything in Starter
  • More active projects and locations
  • Admin roster and role setup
  • Included AI briefs, handoffs, and KB drafts

Multi-site operator, clinic group, regional launch, or implementation team

Growth Ops

$2,999/month

$29,990/year · saves 17%

Optional guided onboarding $4,000–$8,000

Self-serve setup included4 active projects25 locations / areas35,000 frontline requests$350 internal AI fair-use budgetEnterprise add-on
  • Everything in Team
  • Multi-site setup and roster imports
  • Integrations and automation rules
  • AI KB drafts and micro-training drafts

Large rollout, command center event, or high-volume activation

Launch Command

$5,999/month

$59,990/year · saves 17%

Optional guided onboarding $7,500–$15,000

Self-serve setup included5 active projects75 locations / areas150,000 frontline requests$800 internal AI fair-use budgetEnterprise add-on
  • Everything in Growth
  • Command-center huddle and handoff workflows
  • Higher AI fair-use reserve
  • Priority integration setup

Hospital, command center project, or regulated go-live

Healthcare / Regulated Launch

$7,999/month

$79,990/year · saves 17%

Optional guided onboarding $10,000–$25,000

Self-serve setup included5 active projects125 locations / areas350,000 frontline requests$1,250 internal AI fair-use budgetIncluded
  • Everything in Launch Command
  • HIPAA-ready controls and audit exports
  • Answer Hub approval gates
  • Enterprise SSO/BYOK posture

Consulting firm, national operator, or multi-client platform

Enterprise / White-label

$12,500/month

$125,000/year · saves 17%

Optional guided onboarding $25,000–$75,000

Self-serve setup included15 active projects500 locations / areas1,500,000 frontline requests$3,000 internal AI fair-use budgetContracted
  • Everything in Healthcare / Regulated Launch
  • White-label commercial model
  • Custom AI budget and provider routing
  • Dedicated onboarding and governance pack